Delivery and shipping
Thank you for visiting www.quickgardenprep.com!
We are committed to providing you with fast and reliable shipping services. Here are our terms and policies regarding shipping:
1. Shipping Area
We mainly provide delivery services within the UK, covering all major cities and regions. For orders from other countries, please view our international shipping policy.
2. Shipping Method
We use the following logistics companies to deliver your orders to ensure that your goods are delivered safely and on time:
Royal Mail: Provides nationwide standard and express delivery services, suitable for small parcels and letters.
DHL: Provides fast and reliable international shipping services for orders that need to be delivered quickly.
DPD: Provides accurate delivery tracking and scheduled delivery services to ensure that you can easily manage your receipt time.
Shipping Method
We offer a variety of shipping options to meet your needs:
Standard delivery: Usually delivered within 4 working days, suitable for daily orders.
Quick delivery: Optional expedited delivery service, usually delivered within 2 working days, suitable for orders that need to receive products quickly.
Next Day Delivery: Orders placed within business days and selected for next day delivery will typically arrive the next day.
International Shipping: Typically arrives within 11 business days.
3. Processing Time
All orders are typically processed within 3 business days after payment is confirmed. Processing time may vary depending on product availability and order volume.
4. Shipping Costs
Shipping costs vary depending on the shipping method and delivery address you choose. The system will automatically calculate and display the shipping cost at checkout. We also offer free shipping for orders that meet certain conditions. For more information, please check our Promotions page.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with shipping tracking information. You can use this link to check the status of your order in real time to ensure that you receive your package in time.
6. Failure to deliver
If the courier fails to deliver, it will usually leave a notice and attempt to deliver again. Please ensure that the delivery address you provide is accurate. If the delivery fails due to providing an incorrect address, you may be required to pay additional shipping costs.
7. Shipping Risk
Ownership and shipping risk will pass to you after the goods are shipped. Please inspect the goods immediately upon receipt to confirm that there is no damage or missing. If you find any problems, please contact us within 48 hours of receipt.
8. Return Shipping
If you need to return the goods, you will be responsible for the return shipping costs (unless the product is defective or wrong). Please ensure that the returned products are unused and come with the original packaging.
Thank you for choosing www.quickgardenprep.com, we look forward to providing you with quality products and services!